A network technician is troubleshooting an issue and has established a theory of probable cause. Which of the following steps should the network technician take NEXT?

Last Updated on August 7, 2021 by Admin 2

A network technician is troubleshooting an issue and has established a theory of probable cause. Which of the following steps should the network technician take NEXT?

  • Test the possible solution
  • Question the users
  • Determine what has changed
  • Document the theory
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