A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?

Last Updated on August 7, 2021 by Admin 2

A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?

  • Go to the scanner manufacturer’s website and download the current installation information.
  • Check the personal computer manufacturer’s support website for information about scanner installation.
  • Find a scanner user group website and ask for help.
  • Update the scanner firmware and drivers, then reinstall the scanner.
0 0 votes
Article Rating
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments