Last Updated on August 13, 2021 by Admin 2
Assume that you are working as a network administrator in the head office of a bank. One day a bank employee informed you that she is unable to log in to her system. At the same time, you get a call from another network administrator informing you that there is a problem connecting to the main server. How will you prioritize these two incidents?
- Based on a first come first served basis
- Based on the type of response needed for the incident
- Based on a potential technical effect of the incident
- Based on approval from management