Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT Service Management (ITSM) process. Configuration Management is used for which of the following? Each correct answer represents a part of the solution. Choose all that apply.

Last Updated on August 7, 2021 by Admin 1

Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT Service Management (ITSM) process. Configuration Management is used for which of the following?

Each correct answer represents a part of the solution. Choose all that apply.

  • To verify configuration records and correct any exceptions
  • To account for all IT assets
  • To provide precise information support to other ITIL disciplines
  • To provide a solid base only for Incident and Problem Management
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