The company entered into an agreement for call center services. Which of the following types of organizational change is this?

Last Updated on August 13, 2021 by Admin 3

A company recently discovered that it could save money by moving its call center to another country. The company entered into an agreement for call center services. Which of the following types of organizational change is this?

  • Relocation
  • Outsourcing
  • Business process change
  • Business demerger/split
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