Which of the following should a technician perform FIRST to attempt to solve the problem?

Last Updated on August 8, 2021 by Admin 3

Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog.

Which of the following should a technician perform FIRST to attempt to solve the problem?

  • Check the user’s account for the correct printing privileges.
  • Reinstall the driver on the print server.
  • Update the firmware on the commercial office printer.
  • Run Windows Update on the affected computers.
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