Last Updated on August 12, 2021 by Admin 3
A project manager has received numerous complaints from staff concerning poor service provided by a vendor.
Which of the following steps should the project manager take FIRST to correct the problem?
- Review the SOW with the vendor and terminate the vendor
- Notify the key stakeholders of the problem and send a C&D letter to the vendor
- Notify the vendor of the complaints and review the SLA with the vendor
- Review the acceptable use policy with the vendor before requesting termination of the vendor’s employee.